Customer Opinion
Customer Opinion
Customer Opinion
Product and category
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Service Engineer
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Distance from our service station
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Local
Within 100km
100-200km
Above 200km
Responses
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Within 4 hours
Same day
Within 2 days
After 2 days
Problem-resolved time
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Within 4 hours
Same day
Within 3 days
Not yet resolved
Service delay
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In time
Lack of accessories
Poor skill
On-site confinement
Training after service
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Training provided and I am now able to
Training provided but I still don't know how to
Training not provided
How would you evaluate the technical capability of our service engineer
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Very professional
Good
OK
Poor
How serious is the malfunction
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Totally break-down and have caused heavy losses
Normal use is still possible
Minor problems
Frequency of malfunction
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Frequently,Problem unsolved
First time
Failure type
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Electric fault
Hydraulic malfunction
Mechanical failure
Follow-up service
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Frequent calls
A few calls
Return visit by service personnel
Neither call nor visit
What do you think the prices of our parts/accessories
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Reasonable
Fair
Too high
Very high,Unreasonable
Our service compared with other companies
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Better
Same
Inferior
Very poor
Your comment on our overall service
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Excellent
Satisfied
OK
Not satisfied
Company/employer
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Name
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*
Email
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Tel
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*
Address
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Other suggestion
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Add:351 Liuyong Road,Liuzhou City,Guangxi 545005,China
Tel:+86-772-3250049 3258615 3250746
Fax:+86-772-3256497 3250045-6497
Service HotLine:+86-772-3250849 , Suit Tel:+86-772-3258692
Copyright:Guangxi Liuzhou YunLi Special Purpose Vehicles Co.,Ltd.